Chasebot ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with our web-based WhatsApp chatbot product, Chasebot, and related services (the "Service"), including integrations with Google Calendar.

This Privacy Policy is subject to our separate Terms and Conditions and forms an integral part of your use of the Service.

1. INFORMATION WE COLLECT

We may collect the following information:

• Account Information: Name, email address, business WhatsApp number, and billing details.
• Usage Data:Log files, browser type, chatbot interactions, messages sent or received, and related metadata necessary to operate and secure the Service.
• Contact Data: Phone numbers of message recipients that you upload or interact with through the Service.
• Calendar Data: When you enable Google Calendar integration, we may access, read, create, modify, and synchronize calendar data such as events, dates, times, titles, descriptions, locations, and attendees, strictly according to the permissions you grant. User-Generated Content
• User-Generated Content: Prompts, instructions, chatbot configurations, and other materials that you provide to customize the Service.

2. GOOGLE CALENDAR INTEGRATION

The Service provides integration with Google Calendar to support appointment scheduling, event management, reminders, and calendar synchronization.

When you connect your Google account:

• We request only the permissions necessary to provide Google Calendar functionality.
• Calendar data is used solely to provide calendar-related functionality explicitly requested by the user.
• Calendar data is never used for advertising or marketing purposes.
• Calendar data is never sold to third parties.
• Calendar data is never used to train, develop, or improve artificial intelligence or machine learning models.
• Calendar data is never used for analytics unrelated to the functionality requested by the user.
• We do not share Google Calendar data with third parties except when necessary to provide the requested Service or when required by applicable law.
• You may revoke access at any time through your Google Account settings.

Chasebot's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. LEGAL BASIS FOR PROCESSING

We process personal data based on:

• Performance of a contract between you and Chasebot.
• Compliance with legal obligations under applicable laws and regulations.
• Protection of the security, integrity, and reliability of the Service.
• Your consent where required by law.

4. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide, operate, maintain, and support the Service.
• Create and manage user accounts.
• Process subscriptions, invoices, and payments.
• Enable WhatsApp automation features.
• Synchronize calendar events requested by users.
• Send service-related notifications and support communications.
• Detect, prevent, and investigate fraud, abuse, security incidents, and technical issues.
• Comply with legal and regulatory obligations.
• Improve the overall functionality, performance, reliability, and security of the Service.

Google Calendar data is used exclusively for calendar-related functionality requested by the user and is not used for advertising, marketing, profiling, artificial intelligence training, or unrelated analytics purposes.

5. SHARING AND DISCLOSURE

We do not sell, rent, or trade personal data.

We may share information only with:

• Service Providers

  Trusted service providers that help us operate the Service, such as hosting infrastructure providers, payment processors, customer support providers, and security service providers.

• Connected Platforms

  Platforms and services that you explicitly choose to connect, including WhatsApp and Google services.

• Legal Requirements
  • Government authorities, regulators, law enforcement agencies, or courts when required by applicable law.
  • All third parties receiving data are required to maintain confidentiality and use information only for authorized purposes.
  • Google Calendar data is not shared with third parties for advertising, marketing, analytics, profiling, or artificial intelligence training purposes.

All third parties must maintain confidentiality and use data only for authorized purposes.

6. DATA SECURITY

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal data, including encryption, authentication controls, access restrictions, and secure data storage practices. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

7. DATA RETENTION

We retain personal data only for as long as necessary to:

• Provide and maintain the Service.
• Fulfill contractual obligations.
• Comply with legal requirements.
• Resolve disputes.
• Enforce our agreements.

Google Calendar data is retained only for the period necessary to provide the requested calendar functionality.

8. YOUR DATA PROTECTION RIGHTS

Subject to applicable laws, you may have the right to:

• Be informed about the processing of your personal data.
• Access your personal data.
• Obtain copies of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of personal data.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.

Requests may be submitted using the contact information provided below.

9. CHILDREN'S PRIVACY

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will become effective upon publication of the updated version on our website.

Your continued use of the Service after any update constitutes acceptance of the revised Privacy Policy.

11. CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Email: admin@edwinconsultants.com

12. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from or relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts of Indonesia. By using the Service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.